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Creative Cloud Subscription dilemma

New Here ,
Aug 29, 2021 Aug 29, 2021

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Hi huys,

 

I currently have monthly subscriptions to InDesign, Photoshop and Acrobat Pro.

If I now subscribe to the Creative Cloud all apps - currently on discount - will these other subscriptions be cancelled, and will I incur any extra costs?

Thanks for any help.

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Cloud storage web assets

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Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

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Contact Adobe to be able to cancel your current subscription without a fee

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

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HOWEVER

 

Without seeing what you see, I will say that discounts are usually only for new customers

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Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

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I don't think you qualify for a discount if you're already subscribing.

Read the fine print of whatever offer you're considering before you cancel.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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