Creative Cloud Verification problem

New Here ,
Sep 12, 2021 Sep 12, 2021

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HI. 

I share my CC acount with someone. 

whenever he signs in to the account I get a code to my phone for verification. 

Does anyone know how I can avoid that? Or, at least that the code would be sent 

to his phone rather than mine? 

 

Thanks, 

 

Noam 

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Adobe Community Professional ,
Sep 12, 2021 Sep 12, 2021

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Cloud License allows 2 activations at a time http://www.adobe.com/legal/licenses-terms.html
-you may use on ONE computer at a time, and you may NOT share your subscription

 

Now that you have informed Adobe that you are sharing, you are subject to having your subscription cancelled

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New Here ,
Sep 12, 2021 Sep 12, 2021

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Hello,

I think there was a misunderstanding here.
The person I tried to allegedly share the account with and me are working
on the same projects together.
I thought that I'm allowed to use a maximum of 2 computers on one
subscription.
I honestly didn't know that I may only use one each time. I'm sorry if I
violated any
rules. It was an honest mistake. Please do not cancel my subscription. I'm
using
my account for my work and I'm in the middle of many different projects.

Thank you,

Gilad Ephrat

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Adobe Community Professional ,
Sep 12, 2021 Sep 12, 2021

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I do not work for Adobe, I was only telling what could happen

 

As far as notices, you as the account owner receive the notices

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Adobe Employee ,
Sep 13, 2021 Sep 13, 2021

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Noams, John and PeruBob are correct. Individual memberships are designed to be used by one person. You can find more information at https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html.

 

The behavior in your first post is as designed and is there to help preserve the security of your account.

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Adobe Community Professional ,
Sep 12, 2021 Sep 12, 2021

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quote

I think there was a misunderstanding here.
The person I tried to allegedly share the account with and me are working
on the same projects together.


By @Noams

 

You are not allowed to share your account, even if you want to work on the same project.  That person needs to have their own license and sign in on their own account to use the software.

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