Discontinuation of Creative Cloud Synced files

[Turner Design Agency]

Hi  - will this affect libraries in Illustrator/Indesign etc?

[Nancy OShea]

Please refer to the official help articles below.

• Individual Plans - https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html
• Teams/Enterprise Plans - https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html

For additional questions or concerns, please contact Adobe Support.  Or have your IT Dept Admin reach out to their Adobe Account Rep.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

[kglad · Accepted solution]

ie, no.

[Turner Design Agency]

Thank you ;o)

[kglad]

you're welcome.

[BRIAN34104884elia]

Your answer is not completely correct. You have not explained the limitations of Libraries, and the lack of essential document types that are implicitly related to any InDesign workflow, especially any Print-focussed workflow. No doc, nor indd, nor txt, which all previously could be updated and accessed via CCSF. 

Use case: iMac at office, MacBook at home. Under CCSF there was no issue about working in either location or on either device. All kglad answers I've seen appear to rely on finding and using a different Cloud service for any InDesign related documents that are not included in Libraries. 

Therefore my workflow becomes:

• at office edit or add a new txt document(s) into InDesign on iMac
• upload the new and/or revised txt document(s) to non-Adobe cloud
• upload the revised InDesign doc(s) to non-Adobe cloud
• at home download the revised InDesign doc(s) to MacBook
• download the revised txt doc(s) to MacBook
• upload the newly revised InDesign doc(s) to non-Adobe cloud

Repeat for every InDesign document, and every source doc every day, until when???

But that doesn't take into account Collaboration, which Adobe pretends is the reason for discontinuing CCSF.

So the workflow for collaborators on any InDesign project requires:

• every collaborator to download any and all InDesign docs and assets to their office device
• every collaborator to edit or add new txt document(s) into InDesign on their office device
• every collaborator to upload the new and/or revised txt document(s) and InDesign doc(s) to non-Adobe cloud
• every collaborator if working at home to download all new txt docs and revised InDesign docs from non-Adobe cloud
• every collaborator if working at home to upload all txt docs and revised InDesign docs to non-Adobe cloud

This laborious process – and hugely expensive in terms of time, let alone money – is now required for all solo workers and small teams – unless they have an Enterprise licence. But even Enterprise CCSF is being discontinued soon.

In other words, the proper answer is:

The 'new' Adobe Creative Cloud is purely a subscription service for isolated applications

The 'new' Adobe Creative Cloud provides limited collaboration for some users for some assets

The only option appears to be to move every project that requires InDesign, and every related asset of the project, to a different Cloud service, which includes the InDesign 'master' file. At which point the serious decision will be whether to continue with Adobe at all, especially if Adobe wants to continue with the same Creative Cloud fees for the severely-restricted Cloud options.

[Nancy OShea]

If you're a Teams/Enterprise plan member, contact your IT dept.  They will instruct you on what you need to do.

Different organizations use all different systems so this user-to-user forum cannot advise you on specifics. That goes beyond the scope of what this community can do.

[BRIAN34104884elia]

Hello Nancy. I've seen these non-reply replies previously and regularly. Duplicating non-replies endlessly does not assist anyone.

[kglad]

@BRIAN34104884elia 

i think you misunderstand.

[kglad]

@BRIAN34104884elia 

for enterprise and teams, https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html

for individual subscribers, https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

[BRIAN34104884elia]

Hi kglad. See answer to Nancy. A Community forum is about helping people, and discussing issues. To keep pointing people to the cause of the problem without allowing any discussion is not helpful.

[kglad]

ok.

[Nancy OShea]

I fear this is a road to nowhere. And I'm not going there with anyone. I must defer to Adobe's official announcements about the end of automatic file sync and leave it at that. 

If you have additional questions, contact your IT dept or reach out to Adobe Customer Support.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

Goodbye & best of luck.