Download file from CCLibraries failed. Reason: Invalid user access token.

[ajcp]

I have a licensed version of Adobe Premiere Pro through Partners Group. Certain assets (video, audio, images) are available with the license; however, I am unable to download the videos assets. The reason given in the error popup is "Download file from CCLibraries failed. Reason: Invalid user access token." This looks to be a known issue since 2021 at least but none of the forums ever had a resolution and I can't get ahold of anyone from Adobe, but this is insane. Is there a workaround? Why am I paying for this?

[kglad]

try a different default browser or delete your default browser's adobe.com cookies.

[ajcp]

It's an application that is installed, not via browser. 

[Peru Bob]

It's an application that is installed, not via browser. 

By @ajcp

But the download is done via a browser.

[kglad]

@ajcp 

doesn't matter. several adobe apps use your default browser and settings without it obvious it's being used.