Email from Adobe says I can use File Sync today, but it isn't working

[MPDAEF]

Received an email this morning saying I'd been already approved for newly reinstated File Sync and I should start using it today, but my desktop app still says "coming soon."   I waited till this evening, but it's still not active.

Here's quote from the email:  "Since we’re rolling out access in limited batches, we’re prompting people to join a waiting list—but we’ve gone ahead and approved you, so you can get started using these features anytime."

Anyone know what's going on?

Gail 

[baljeet_singhj75820470 · Accepted solution]

Hi Gail, were you prompted to update your CC desktop app ?

If not then try quitting it and then re-launch it, it will ask you to update.

After update, it should have that functionality.

[MPDAEF]

Thanks.  That took a while, but it seems to have worked.  I was not prompted to update until I quit--and I don't know how I would have known that without your help.  Sometimes the processes are just a tad opaque.

Gail

[baljeet_singhj75820470]

Great to know it worked for you after update.

Do let us know incase of any issues.

Happy Syncing !!