Erro no creative cloud

New Here ,
Jan 06, 2022 Jan 06, 2022

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Alguém consegue me ajudar? Eu tenho a versão dos programas adobe instaladas no PC devido ao curso que eu fazia, porém agora não estou mais no curso e com isso perdi os acessos. Mas eu não consigo desinstalar ou atualizar o creative cloud com minha conta pessoal, pois só dá erro. Alguém sabe resolver?

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Community Expert ,
Jan 06, 2022 Jan 06, 2022

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Let me move this to the Creative Cloud Service forum for you, where I expect you'll get an answer for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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Community Expert ,
Jan 06, 2022 Jan 06, 2022

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1 - to remove programs https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

2 - install your subscription with your personal account

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New Here ,
Jan 06, 2022 Jan 06, 2022

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Obrigado pelo retorno. Eu já realizei esse procedimento, porém quando instalo novamente o programa já abre tentando logar na conta do curso. =/

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