Hello Adobe Community,
I am encountering Error Code 198 while trying to update Adobe Creative Cloud applications. The error seems to be linked to permission issues or missing files, particularly after performing a manual clean-up on my system. Here are the details of the problem:
- Error Description: Error Code 198 occurs, preventing the update from proceeding.
- Possible Causes:
- The Adobe application might lack the necessary permissions to access certain files or folders.
- Certain expected files or folders seem to be missing, possibly due to a previous manual clean-up.
- Troubleshooting Steps Taken:
- Verified and adjusted permissions for Adobe applications within the system's Security & Privacy settings (macOS).
- Attempted to run the application as an administrator to override any permission restrictions.
- Checked for missing or deleted files but could not identify any specific files required by the Adobe updater.
- Considered using Adobe Creative Cloud Cleaner Tool, but would like confirmation if this might help.
Has anyone experienced similar issues, or can anyone suggest additional steps to resolve this? Any guidance on restoring the missing files or ensuring the update can access all necessary directories would be greatly appreciated.
Thank you!
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