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error in Behance Oops! We can’t find that page

Explorer ,
Jan 14, 2024 Jan 14, 2024

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[solved] Update: sometimes reaching behance through zandesk is impossible if your account mistakenly got deactivated (all posts and profile turned private) so you might need to connect addobe by other method such as : https://help.myportfolio.com/

 

Hello Everyone.

My behance profile has an issue that prevents me from presenting my work to clients and colleagues and this issue has become bothersome.

All my behance projects turned private. my behance account link shows " Oops! We can’t find that page. "

If someone can help with this please do tell cause I have been on this platform since 2014 and really don't wanna lose my account.

 

My problem is very similar to the one describe in this post 

I have never had this issue before, All my projects are created by me or I have collaborated in creating them so I'm sure none of them violate terms of the platform.

I tried to contact behance support but nothing has worked.


Please help me fix resolve this issue.

TOPICS
Cloud storage web assets , Collaboration

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Community Expert ,
Jan 14, 2024 Jan 14, 2024

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Explorer ,
Jan 14, 2024 Jan 14, 2024

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I have already tried that, but as I understand behance doesn't take emails from profiles that have been mistkenly deactivated (turned private) 
As mentioned here

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Community Expert ,
Jan 14, 2024 Jan 14, 2024

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these are user forums and i don't see how another user (no matter how much expertise they have) can help with a deactivated account.  (and the link you posted showed the op did get a help, eventually, from that behance help link.)

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Explorer ,
Jan 15, 2024 Jan 15, 2024

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I took every possible measure before posting here.
This is very important to me and hope to find someone who can kindly help me resolve this issue

 

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Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

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Hi there,

 

Did you violate ANY Behance Community Guidelines because a violation is grounds for removal of the offending account.  check the link below for more details.

https://adobe.ly/3SmYCce

 

If you're certain you did not violate any guidelines, you may request an Appeal. See links below.

https://adobe.ly/427xRvE

 

Hope that helps.


Regards,

Tarun

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Explorer ,
Jan 19, 2024 Jan 19, 2024

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I stopped using Behance for five months, I mean uploading, messaging. following but I visited sites couple of times over this period.

I haven't noticed any issues, but I checked it recently and every post was private

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