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error in behance

New Here ,
Mar 28, 2022 Mar 28, 2022

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hello all,  PLEASE HELP ME

Four days ago I experienced a problem with my behance account. All my projects became private and when I try to adjust the privacy settings, I can't find the drop down menu that allows me to change my privacy, it's simply not there as I will show in the screenshots below. 

 

I usually use safari but I tried in google chrome too.

 

Another problem is that due to this privacy, my account isn't visible to anyone anymore, it's like my account got deleted. When I search my username's link on another browser, it says that the page is not found as I will also show in the screenshots. When I checked again today, my project views (that were 1922) and appreciations (122) decreased in number as seen. 

 

My email is also verified -  If I want to verify again there is no option to do that.

 

I have no idea why this is suddenly happening and especially in a timing where I sent out my portfolio for specific jobs that won't be able to find me now since I'm officially off the grid. 

 

I contacted Behance, the only way is to submit a request and I have sent many with no answer in return. 

I really do hope someone helps with this as this is nerve-wracking. 

 

here is my URL in case someone wanted to try for themselves: https://www.behance.net/coolairaustralia

 

Strongly appreciate your help.

 

Thanks in advance 

Andreas

 

 

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Adobe Community Professional ,
Mar 28, 2022 Mar 28, 2022

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You need to go here for Behance help https://help.behance.net/hc/en-us

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