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New Here ,
Sep 11, 2023 Sep 11, 2023

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  • Bom dia 
  • Sou assinante e o meu app vem apresentando bugs, ele não está subindo as fotos e tbm não está sincronizando. 

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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what app?

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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This is the Using the Community forum (which is the forum for issues using the forums).
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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In the meantime, log-out of Creative Cloud & log-in again.

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

[Moved from Using the Community forums to Creative Cloud Services.]

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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