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Files stored on the creative cloud get damaged

Guru ,
Dec 02, 2020 Dec 02, 2020

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Hi there,

A file — icml-file linked to InDesign — shared with my colleagues via adobe created cloud became damaged: zero bytes in size. A lot of work has been lost. Unlike DropBox, the creative cloud has no option to restore a previous version.

The same happened a few times with my files during the three months I switched to the creative cloud, but I had backups to restore then.

Is there something a can do with it?

Does anybody else experience this problem?

Any ideas why this happens?

 

— Kasyan

 

TOPICS
Collaboration, File sync

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Community Beginner ,
Mar 19, 2021 Mar 19, 2021

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Same problem here. Suddenly all .chproj files are zero bytes. 

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