Folders

[angela_7160_]

Hi. I use the mobile app. I have a number of differemy folders. When I open them they are now say ' This folder is lonley - create something' and my existing work isn't coming up. 
Any ideas? Is this happening to anyone else?

thanks

angela 

[kglad]

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

if not use your mobile cc app to check for mobile generated saves.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[VampireAngel_13]

Most of my files have disappeared, folder or no, and the cloud isn't working at all, not the mobile or desktop apps, or the browswer versions. I tried posting, they moved my post and I can't even find it anymore. Adobe has just completly gone [cursing removed] and I have no idea what to do.

[jane-e]

I tried posting, they moved my post and I can't even find it anymore.

By @VampireAngel_13

Click your avatar in the upper right of the forum window to see all of your posts, then choose "My Latest Contributions".

Many of your posts are in Fresco, Photoshop, and Illustrator.

Here is the direct link to your page and a listing of your posts:

https://community.adobe.com/t5/user/viewprofilepage/user-id/8551564

Jane

[kglad]

.. .or just click the link in your emails about responses to your post.