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Getting error 401013 "Oauth token is not valid" when downloading my cloud files

Community Beginner ,
Oct 30, 2018 Oct 30, 2018

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Hi, everyone!

On my work I upload files to client download, to this I use the Creative Cloud. But, after yesterday, some clients are getting the following error when they click on download button:

{"error_code":"401013","message":"Oauth token is not valid"}

I see this error too if try download and I'd like know how I may solve this. Thanks in advance!

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File sync

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correct answers 1 Correct answer

Explorer , Nov 07, 2018 Nov 07, 2018
Server issue seems to be solved internaly by Adobe. Maybe Adobe staff will confirm their work on "Creative Cloud Assets" server?Would be quiet friendly. Thanks and happy bugfixing! Cheers.

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New Here ,
Nov 06, 2018 Nov 06, 2018

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It looks like I can download a file when I`m in the main asset folder and use the download button (although it takes rather long until the window opens where you can choose a download folder). If I click on an asset to see its preview (MP4 file) and try to download it from there it still doesn`t work for me. However, instead of the mentioned error message I will get a simple "page is not responding" browser message.

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Community Beginner ,
May 14, 2021 May 14, 2021

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LATEST

2021 and I receive exact same error code....  except this is with document generation API $&@!

If you ain't First, you're Last - Ricky Bobby

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