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hi, how do I transfer a license to different accounts, on the same pc?

New Here ,
Sep 21, 2021 Sep 21, 2021

hi, how do I transfer a license to different accounts, on the same pc?

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Community Expert ,
Sep 21, 2021 Sep 21, 2021

CS6 or CS5

Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
-you may NOT sell or transfer an Education serial number

 

As far as I know, a subscription does not transfer... but ask support

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Sep 21, 2021 Sep 21, 2021
LATEST

Your Creative Cloud subscription is log-in specific. 

 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer with appropriate computer user password.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with that user's Adobe ID and password.

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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