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Hi, Im trying to upload a 7 gig file to my cloud staorage of which there is 20 gig available.
It says I need creative cloud connection, but that doesnt exist?
Any one had any joy
Thanks
Danny
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Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Creative Cloud support (all Creative Cloud customer service issues)
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Thanks John
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Please see Adobe Creative Cloud desktop app: Questions and answers
Is there a file size limit?
With the Creative Cloud desktop application, you can upload files up to 5 GB. If you attempt to upload anything larger, you may see some unexpected errors. With the Creative Cloud website, you can upload files up to 1 GB. If you attempt to upload anything larger, you may see some unexpected upload failures.
Creative Cloud Connection is the previous name for file syncing. File syncing is now included in the Creative Cloud desktop application. Information and a download link are here https://www.adobe.com/creativecloud/desktop-app.html.