How to remove NEW creative cloud folder from file explorer?

[whaletail]

I'm not referring to the Quick Access folder, but to a folder that's recently appeared in the DRIVE section of my file explorer navigation pane.  I'm not sure why it's listed with my drives, but it is.

It has a crazy long name, (Creative Cloud Files Personal Account {my email} XXXXXXXXXXXXXXXX@AdobeID), and the unpin registry hack doesn't remove it.

I don't use Creative Cloud for file storage, and want this eyesore of a folder gone.

Please help.

[kglad]

did you delete the referenced folder?

[mike15A9]

In my case: Yes. I deleted the referenced folder.

[shakashaka]

yes

[kglad]

too complicated trying to check and remember if different users did different things.

each should start their own thread.

[Thomas35699368ui84]

Hello, I have exactly the same problem. I've tried the solutions you've just suggested (changing the path in the .reg file, uninstalling Creative Cloud, deactivating all synchronisations with my account using the task manager) but the folder is still there in the file explorer. I can't see what's blocking it so much. I'd like the folder to become functional again or to disappear. What else could I try? I need some help.

Translated with DeepL.com (free version)

[kglad]

@Thomas35699368ui84 

try using a different file browser.  i highly recommend "free commander".

[Thomas35699368ui84]

Thank you for your quick reply. I managed to find a way that worked in my case.

In the edit > find registry window menu, I searched for "creative cloud files" unchecking keys and values. I then came across the folder with a class name with "Creative Cloud Files <email> <Adobe ID>" in the date column. So I set its value to 0 or deleted the folder completely. Deleting made the wrong folder disappear in Explorer. If you're in my situation, you should then find register folder on the real Creative Cloud Files folder. So if you want, you can put the value to 1 to have the right Folder in your Explorer.

I hope everyone who has this problem will be OK.

[kglad]

thanks for that info @Thomas35699368ui84 

[D3UH]

I was literally doxxed because of this stupid folder. The folder shows your full email and there is absolutely no way to remove the information from the file name. Who in the world came up with this stupid idea of forcing users to have this folder in their main file explorer???? CAN YOU FIX THIS ? 

[kglad]

mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

default location, Mac HD/Users/<Username>/Creative Cloud Files

windows:

Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

[PA27]

Thanks! Another reson why I'm quitting Adobe products. Too much cr*pware from them these days.

[kglad]

it's not much different now than in the past.

[MattV0]

It's totally different. Of course I'm talking about up to CS6. Even CC was better before. Since they started their Cloud files it's totally crap. I'm even thinking about moving back to CS6 or maybe CS2.

[kglad]

i don't know what's totally different, but things change.

[Fergalicious]

You are a life saver. My explorere is finally free from Adobe!

[kglad]

@Fergalicious 

good to hear!

[default9l6glv6r9mr5]

Danke, das hat funktioniert. Happy now

[kglad]

@default9l6glv6r9mr5 

bitte

[Jon36935282a937]

Completely agree, beyond belief how idiotic this 'feature' is in exposing personal information in such a way that it can be accidentally revealed in screenshots, screen-shares, diagnostics, etc. Have Adobe not heard of data governance?

[Benjamin261744038udm]

Are there any Updates from Adobe for this??? I don´t want to change registry entries, because adobe made a mistake. I hope there will be an update, that removes this ugly folder from the explorers sidebar.

[Trent5F95]

Totally agree. This is an outrage. I don't want to alter my OS registry just to get rid of a folder that was forced upon me. Adobe needs to reverse this thing.

[kglad]

just update your cc desktop app.  the issue's been fixed.