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I can't access my behance account

New Here ,
Jan 30, 2023 Jan 30, 2023

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At first, I had an Adobe account called "Premium Account" and it was linked to my Behance account and it worked fine

 

And then I decided to make a subscription through one of the distributors, and things were fine until the accounts were closed, and the distributor’s account was shown in the list, and the premium account was also appearing, through which I can enter my Behance

photo_2023-01-30_20-11-32.jpg

 

But after a while, I can't enter Behance from the premium account, and the message below appears

 

photo_2023-01-30_20-11-34.jpg

 

The account has many projects on it, and I want to restore it, please

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

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Community Expert ,
Jan 30, 2023 Jan 30, 2023

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Sorry, not supported here... You need to go here for Behance help https://help.behance.net/hc/en-us

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Community Expert ,
Jan 30, 2023 Jan 30, 2023

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For matter concerning Behance, submit a support ticket directly to  Behance on ZenDesk.

https://help.behance.net/hc/requests/new?ticket_form_id=4164

 

For matters concerning Adobe Portfolio, you need a personal Creative Cloud plan they can transfer your old content to.   Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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