I can't access my behance account

[omarzaher]

At first, I had an Adobe account called "Premium Account" and it was linked to my Behance account and it worked fine

And then I decided to make a subscription through one of the distributors, and things were fine until the accounts were closed, and the distributor’s account was shown in the list, and the premium account was also appearing, through which I can enter my Behance

But after a while, I can't enter Behance from the premium account, and the message below appears

The account has many projects on it, and I want to restore it, please

[John T Smith]

Sorry, not supported here... You need to go here for Behance help https://help.behance.net/hc/en-us

[Nancy OShea]

For matter concerning Behance, submit a support ticket directly to  Behance on ZenDesk.

https://help.behance.net/hc/requests/new?ticket_form_id=4164

For matters concerning Adobe Portfolio, you need a personal Creative Cloud plan they can transfer your old content to.   Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168