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I didn’t find my work

New Here ,
Jan 16, 2022 Jan 16, 2022

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Hello ;

 
İ I encountered some problems when my Adobe account was suspended, I couldn’t  get  to my work until i paid , when i paid some of my work I didn’t found it . 
 
How can I find my work? 
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File sync

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correct answers 1 Correct answer

Community Expert , Jan 16, 2022 Jan 16, 2022

if your subscription lapsed for more than a few months, the account files may have been deleted.  otherwise, everything should still be there.

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Community Expert ,
Jan 16, 2022 Jan 16, 2022

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if your subscription lapsed for more than a few months, the account files may have been deleted.  otherwise, everything should still be there.

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New Here ,
Aug 24, 2023 Aug 24, 2023

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No lapse. Files not there

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Community Expert ,
Aug 24, 2023 Aug 24, 2023

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@Josselyn31864461ogww 

 

sign out and then back in to your cc desktop application : http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

do you see an option to select your profile as your signing in?

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