Links from social media ads not working

[derekwatson]

Any ad for tutorial or features I click  goes to https://creativecloud.adobe.com/errors/5XX.html

with error 'This page isn't available right now. Try visiting this page again later.'

I thought it may be Safari but doing same on Edge and Chrome

[kglad]

@derekwatson 

try a different browser (especially a mobile's browser with wifi disabled) 

if the problem continues, it's likely a temporary adobe issue.  to be sure, there are current issues some even logged, https://status.adobe.com/

meanwhile, you can report using the experts website > challenges >adobe help center

[derekwatson]

Seems to be all browsers on Mac but works on iOS, still happening

[kglad]

that usually means your mac/mac's connection is the problem.  to confirm, try a different mac (if you have access).

[derekwatson]

Yes, Its odd as I can connect using VPN but not without it, It was all fine until last week and no other issues. The message said 'This page isn't available right now. Try visiting this page again later.' which led me to post in case it was an internal issue.

[kglad]

that is odd. 

it's common for vpn users to have troubles, but i don't recall anyone stating that with their vpn they had no trouble with adobe, but without the vpn they had a problem.

[derekwatson]

My thoughts exactly!
I think there are a few issues with Safari at the moment, quite a few things in Community Hub like editing posts don't work. Off to Apple to post a bug

[kglad]

keep this updated if you have the time and make any progress.