Mise à jour du cloud latent

Explorer ,
May 30, 2022 May 30, 2022

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Le cloud à des difficultés à se mettre à jour après upload d'elements graphique dans la bibliothèque.  1 élément s'affiche au bout de 10-20 secondes puis plus rien.

 

j'upload depuis Illustrator windows 11 et souhaite consulter sur ios.

 

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File sync , Libraries

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Adobe Employee ,
May 31, 2022 May 31, 2022

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Hi there,

 

We're sorry to hear about your difficulties. Could you please tell us when have you been seeing this issue? Is it happening only from the illustrator? We're here to help, just need some info.

 

Regards,

Tarun

 

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Explorer ,
Jun 02, 2022 Jun 02, 2022

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I tried uploading graphics from photoshop then I hovered the little cloud on the bottom left of the libraries window and realised it's probably a connection issue. It just took for ever to load a bunch of logo variations. 

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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Thanks for your response. Could you please let us know if the uploading issue is happening with all Adobe apps or with some specific app? Have you tried resetting your internet device? Also, is there any other app uploading files?

 

You may also check this article & check under "Manage sync transfer speed" & let us know if that helps: https://helpx.adobe.com/creative-cloud/help/set-sync-options.html

 

Let us know how it goes.

 

Regards,

Tarun

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