Missing iCloud icon in the Menu bar

Explorer ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

I have 2 Mac devices (an iMac and a Macbook Pro), both running Big Sur 11.6 and Adobe iCloud 2021.

 

When I boot the MacBook Pro, the the iCloud logo is visable in the Menu bar however, n the iMac, it does not.  I have compred the Login items and the Menu Bar and the Notificaztions settins andthey are the same.  The Acrivity Monitor indicates the same Adobe Apps are rining on both devices.

 

Is there something I am missing?  Apple support said it is an Adobe stuation.

 

I fnd having tge icon in the menu bar is an excellent way to be notified when an update is available.

 

 

TOPICS
File sync

Views

266

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 11, 2021 Oct 11, 2021

Did you download and install Creative Cloud desktop app on your iMac?

If it's installed, it should display in your Applications folder.

Are you logged-in to your PAID CC account?

 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your pa

...

Likes

Translate

Translate
Community Expert ,
Oct 10, 2021 Oct 10, 2021

Copy link to clipboard

Copied

iCloud is Apple, not Adobe.

 

Adobe Creative Cloud is totally different from iCloud.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 11, 2021 Oct 11, 2021

Copy link to clipboard

Copied

Please excuse my error.  I am referring to Adobe Cloud, not iCloud.  

 

I have gone through all settings I can find and have found that on the MacBook Pro where the icon does show, within the Activity Monitor, Adobe Desktop Service is running but on the iMac where the icon is not funning, it is not present.

Any thpughts would be appriciated.

 

Thanks ahead of time... 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 11, 2021 Oct 11, 2021

Copy link to clipboard

Copied

Did you download and install Creative Cloud desktop app on your iMac?

If it's installed, it should display in your Applications folder.

Are you logged-in to your PAID CC account?

 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 11, 2021 Oct 11, 2021

Copy link to clipboard

Copied

Thzank You for you guidence.  I followed the steps listed and checkrd keep Creative Cloud up to date." I rebooted several times and the problem has been resolved.

 

Thanks agIN.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 11, 2021 Oct 11, 2021

Copy link to clipboard

Copied

LATEST

Great!  Glad you got it sorted. 🙂

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines