• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Missing Synced Files on Desktop

New Here ,
Dec 05, 2022 Dec 05, 2022

Copy link to clipboard

Copied

Hi Everyone,

I recently had to wipe my Macbook Pro. Before doing so I made sure my files were synced on my CC Desktop. 

After wiping I went and redownloaded CC and only a portion of my files synced even though it said it was done syncing. 

I went online to CC to check my files and a lot of my files were missing. It's like they just disappeared.

Is there any way to recover them or are they gone? 

TOPICS
Cloud storage web assets , File sync , Libraries

Views

314

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 05, 2022 Dec 05, 2022

Copy link to clipboard

Copied

online, check the deleted folder.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 05, 2022 Dec 05, 2022

Copy link to clipboard

Copied

Yea didn't see them in there

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 05, 2022 Dec 05, 2022

Copy link to clipboard

Copied

then they're lost.

 

in the future, never rely on cloud (from adobe or anyone else) saved files.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 05, 2022 Dec 05, 2022

Copy link to clipboard

Copied

I know it doesn't help you now, but please see Schofield's Second Law here:

https://www.zdnet.com/article/follow-schofields-three-laws-of-computing-and-avoid-disasters/

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 05, 2022 Dec 05, 2022

Copy link to clipboard

Copied

LATEST

You should always have a local copy of all files, not just in the cloud
If you don't have space on your computer drive use an external drive
I use a Sata docking station and SEVERAL 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines