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My gf accidentally uploaded her cloud files to the wrong account

New Here ,
May 14, 2023 May 14, 2023

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Hey, how do I migrate cloud files from one profile to another. My gf has two accounts, an enterprise profile and her personal profile. A message popped up randomly one day about needing to choose where to upload her cloud storage. She chose her personal instead of her enterprise account and now she has lost access to those files as the subscription is on the enterprise profile. How would one move her cloud storage back into the enterprise profile?

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Community Expert ,
May 14, 2023 May 14, 2023

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LATEST

https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

=========================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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