Password

[Herbert5EA8]

Some time ago I already described the problem that I have to log in with a password almost every time Photoshop is called up. A suggested solution was implemented, after which it was quiet for some time. For a few months now I have had to log in every day with a password, really every day. I could live with that, but for a few weeks now I've had to enter a 6-digit code every day to verify my email address. The code will be sent to my e-mail address, only after I have entered it can I continue to enter the password. As I said, every day, every time Photoshop, Lightroom or Bridge is called up. !!!!
I have a prepaid subscription, paid for 1 year in advance and valid until July.
What is this nonsense? I've been using the purchased and paid Adobe.Products for years, I didn't expect such rubbish. I almost think this is not a program error but caused by some madman.
So once again the daily order:
I start Photoshop, am asked to log in, enter my email address, have to wait for a code in my mailbox, then type it in, only then can I enter my password and only then does Photoshop run.
Stupid, right?

[kglad · Accepted solution]

instead of signing in, you could try to reset your cc desktop app.  to reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, something on your computer (eg, av, antimalware, cleaner, defragger) is removing or corrupting your sign in credentials that are stored on your computer.

<moved from acct, payment & plan>

[Herbert5EA8]

You are probably right. So far I have always used the CCleaner program to clean the history etc. before shutting down the PC. Since I stopped doing this everything is back to normal, I can use Photoshop and the other Adobe programs without having to log in again with a password and identification
Many thanks for the help

[kglad]

you're welcome.  

p.s.  i think you instruct ccleaner to leave certain folders untouched.