PORTFOLIO - WHERE TO FIND HELP

New Here ,
Sep 08, 2022 Sep 08, 2022

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PORTFOLIO - WHERE TO FIND HELP

I'm looking for help with the portfolio feature here. I do not see a section for it in the community. Where do I post questions concerning the portfolio feature?

 

None of my uploaded videos are playing.

Screenshot 2022-09-08 123829.png

 

I refresh the page but get the same message.

They were just fine before. 

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Community Expert ,
Sep 08, 2022 Sep 08, 2022

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did you activate the video/page?

 

<moved from using the community >

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Community Expert ,
Sep 08, 2022 Sep 08, 2022

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@Egidio23534900nkep wrote:

I'm looking for help with the portfolio feature here. I do not see a section for it in the community. Where do I post questions concerning the portfolio feature?

 

Go to https://help.myportfolio.com/hc/en-us. Click "Contact Us" in the upper right.

 

Jane

 

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New Here ,
Sep 08, 2022 Sep 08, 2022

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Very appreciated !!

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Community Expert ,
Sep 08, 2022 Sep 08, 2022

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Hi @Egidio23534900nkep,

I suggest you upload video to YouTube and use the Portfolio <embed> module to insert it into your page. 

https://help.myportfolio.com/hc/articles/360036483773-Embed-module

 

Because YT video is stored on dedicated streaming media servers, the results are often faster loading than self-hosted videos.  Best of all, YouTube allows you to select the poster frame for your video, Portfolio doesn't.

 

 

Give it a try.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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