I have a question for the techs out there. I have quite a number of Creative Cloud files under a community college account where I no longer teach. The account is now closed. How can I recover those files to my personal account?
the account has to be reactivated (by the plan admin) so you can download the account files locally.
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
<moved from using the community>
Thank You for your quick response. The community college will not reactivate the account for security reasons. Thy have had a complete loss from a ransomware hack and will not let non affiliates back into the system. I guess I'm S.O.L.
For anyone else reading this... you should always have at least TWO copies of your files, do not have only cloud copies
If you do not have space on your computer hard drive use an external device
I use a Sata docking station and SEVERAL 'bare' drives for backup