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When installing the Creative Cloud desktop application, your computer generates a folder called "Creative Cloud Files." The sync service previously created a backup of the contents of the folder online, but this service is discontinued (see this for more info:https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html). Furthermore, a shortcut to this folder was automatically pinned to the Mac sidebar and the Windows Navigation panel.
Sometimes, you may want to remove this shortcut from the Navigation panel or the sidebar. Despite its removal, it reappears after upgrading or reinstalling the Creative Cloud desktop application.
To remove the shortcut, try the steps mentioned below:-
For Mac-
For Windows-
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Doesn't work. Tried on two different PC.
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Windows 11
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Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.
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Outrageous that we have to troubleshoot our systems to remove a useless "feature" your software installs. Incredibly annoying and tedious chore for a software Adobe charges $6500/decade for. I would assume Adobe will include in future updates the ability to simply turn off or opt out of this obnoxious folder being installed in windows explorer but I honestly don't think Adobe cares about its customers that much. Will continue to aggressively discourage anyone I know from becoming an Adobe customer. Unethical company. Unethical business model. Boo!
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these are user forums.
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Exactly! They are "user forums" where users can share their concerns and ask for help solving issues when Adobe won't help. So why won't Adobe read them and help the users remove all of the useless apps and widgets that the software installs? My Mac is loaded with dozens and dozens (hundreds?) of old Adobe code that run automatically every time the computer starts up. WHY CAN'T ADOBE CREATE A CLEANER APP THAT WILL CLEAN OUT OLD UNUSED CODE? As the prior community member commented, it is probably because they only care about selling new products and don't want to spend any time helping the current customers clean up after them. Sad support.
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According to the instructions for Mac, "Signing out will remove the folder from favorites, while signing in will add it back to favorites. Only one folder can be in favorites at a time, even if you have multiple accounts."
If this is correct, then the only way to remove the unwanted item from the Favorites section in the Finder sidebar is to sign out of Creative Cloud, thus disabling all your Creative Cloud applications. As soon as you sign in again, the unwanted shortcut will appear again.
Modifying the user's workspace without the user requesting or approving it is a very poor user experience. The fact that there is apparently no preference in the Creative Cloud app to control this behavior makes it worse. At the very least, Adobe needs to allow users to choose whether or not they wish this shortcut to be created.