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Hi, I cancelled my subscription a few months ago. I had also created a website on this account with the help of Adobe Portfolio, which was then deleted after the cancellation. Now my question is whether it would be possible to restore the website somehow and transfer it to another account. Would it be possible to restore the website if I took out another subscription for the old account or would the website no longer be there? Is there any way I can get access to the contents of the website?
Thank you very much for your help.
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Hi there,
Thanks for the complete information. I would recommend you reach out to the below links:
- FAQ & Knowledgebase for product help - https://help.myportfolio.com/hc/
- Contact Portfolio Support for technical help - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
Regards,
Tarun
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To be honest, you should have done this immediately, not several months after the fact. I don't know how long Portfolio keeps content from cancelled/lapsed subscriptions. But I don't think it's more than a couple of months. You can contact Portfolio support team directly to see what your options are.
Either a Photography Plan or an Adobe Express Plan for $10/month will include access to Portfolio.
Creative Cloud Photography Plan includes the following:
https://www.adobe.com/creativecloud/photography.html
Premium Adobe Express:
https://helpx.adobe.com/express/using/express-overview.html
Portfolio links:
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168