Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
14

(SOLUTION 2024) Adobe Muse not open after updating Creative Cloud

New Here ,
Jan 15, 2024 Jan 15, 2024

Hello, my solution to this problem is simple like adding any letter to this file (AdobeIPCBroker) example AdobeIPCBrokerSSSS 

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

copy and paste in your explorer or just follow the route

 

please help me in my project by following my instagram page thank you guys @smoothdesigns

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries
26.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Engaged , Jan 16, 2024 Jan 16, 2024

Thank you so much @santiago p for finding this!

So much easier than the other workarounds we've been using.

As far as I can see, CC Desktop still works fine with that file disabled.

Cheers, Dave.

Translate
Explorer , Mar 04, 2024 Mar 04, 2024

Hola @smoothdesigns sos un 𝗚𝗘𝗡𝗜𝗢!!!... Te felicito y, te seguiremos en Instagram... | Saludos & Bendiciones desde Buenos Aires, Argentina... Deborah😘😍🥰♥‿♥

Translate
replies 164 Replies 164
Explorer ,
Jan 25, 2025 Jan 25, 2025

See I installed Adobe Muse 18 and 17 from my CC Desktop package and my package is complete, and it displays this trial version message

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 16, 2024 Jan 16, 2024

Works perfect on Windows not sure where the file is on mac or even if that file exists for mac I have copied Muse from my older mac on to a new M2 macbook pro and it's working

Thanks @santiago p     Star   how did you know to change that file?     

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 16, 2024 Jan 16, 2024

If Anyone needs assistance let me know

quote

Works perfect on Windows not sure where the file is on mac or even if that file exists for mac I have copied Muse from my older mac on to a new M2 macbook pro and it's working

Thanks santiago p     Star   how did you know to change that file?     

[email removed by moderator- Please use the PM system on the forum.]

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 26, 2024 Jan 26, 2024

Hi...I need help with this.  I added "SSSS" to the end of the specified file and it did allow Muse to open all the way for a couple of seconds but then shutdown.  Previously Muse would load about halfway and then shutdown...so this was progress but I still need help getting Muse to stay open.  I have a few websites that have to be updated and my customers are very upset I can't do it.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2024 Jan 26, 2024

@misteroz123 

 

restart your computer and retry starting muse.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 26, 2024 Jan 26, 2024

Yes...that was the first thing I tried.  I'm using Win 11...is there anything else I can try?  I very much appreciate your time and help!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2024 Jan 26, 2024

there are other work-arounds but all others need to be done each time you start muse.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2024 Jan 16, 2024

Thank you so much for this solution! It worked like a charm!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 17, 2024 Jan 17, 2024

Thank you!!!!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 17, 2024 Jan 17, 2024

ciao, fatto ..... FUNZIONA!!!!

molte grazie

fantastico

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 18, 2024 Jan 18, 2024

Thank you so much to,

On my Mac (Hackintosh Sonoma) i changed (rename) with administror password the file to

->>Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBroker.app

By 

->Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBrokerSSSS.app

 

And it works ... Many thanks 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 22, 2024 Jan 22, 2024

thank you so much.. that make save my project

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 24, 2024 Jan 24, 2024

This worked for me too!  Thanks for the workaround.  Should I anticipate any negative consequences to changing the file name?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 06, 2024 Feb 06, 2024

Thank you so much, im change it and really works now 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2024 Feb 21, 2024

is it working on windows 11?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Mar 03, 2025 Mar 03, 2025

You is Da Man! this is working on my muse 2018 install on mac with ventura. So annoying that Adobe just nuke stuff like this that many of us spent years working with. I don't mind they dont update it but dont kill it. its still a great App and more Importantly many of us have projects that need tweaks and clients that arent willign to pay for a rebuild only required due to use using a peice of software that Adobe never wanted to commit to.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 03, 2025 Mar 03, 2025

again, for others:

 

rename AdobeIPCBroker in

 

win: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

 

mac: ->>Applications->Utilities->Adobe Application Manager->IPC

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 03, 2025 Mar 03, 2025
LATEST

Amen Brutha... Amen!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 23, 2024 Jan 23, 2024

I followed the steps, but it doesn't work for me. Can I try something else?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 23, 2024 Jan 23, 2024

@leonieg86504624 

 

rename AdobeIPCBroker in

 

win: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

 

mac: ->>Applications->Utilities->Adobe Application Manager->IPC

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 23, 2024 Jan 23, 2024

Yes, I did exactly that. But it doesn’t work, Muse still shuts down immediately.
What can I do?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 24, 2024 Jan 24, 2024

I ran this on my laptop, and it works! But it doesn’t work on my computer. The only difference is the Windows version. (Laptop Windows 10 and computer Windows 11) could that be the cause?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 24, 2024 Jan 24, 2024

i don't know if there's a reason that fix would fail on win 11.  

 

you could try one of the temp fixes.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 23, 2024 Jan 23, 2024

C'est parfait ! magnifique 🙂

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 26, 2024 Jan 26, 2024

For me, on Windows 11, it doesn't work. Does anyone know another forum where to look for a solution? Thank you.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines