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When I download a Spark Instagram Story-sized MP4, 1080x1920, it shows as 720x1280 px to my client and they think I am giving them the incorrect size.
Also, the 1080x1080 MP4 downloads as 1280x1280. Very odd.
Does anyone know why this happens? I need to give my client a reason.
Thanks!
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Please contact Spark Support on Zendesk.
https://adobespark.zendesk.com/hc/en-us/articles/360011707674-How-do-I-contact-Spark-Support-
There is no Spark support on this platform, sorry.