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Speicherplatzerweiterung

New Here ,
Mar 11, 2023 Mar 11, 2023

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Hallo!

ICH HABE GERADE MEINEN SPEICHERPLATZ AUF 1TB ERWEITERT.

IN LIGHTROOM WIRD MIR ALLERDINGS WEITERHIN ANGEZEIGT, DASS DIE CLOUD VOLL IST. KANN MIR JEMAND SAGEN, AB WANN DIE 1 TB ZUR VERFÜGUNG STEHEN!

DANKE

 

SIGGO

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Community Expert ,
Mar 11, 2023 Mar 11, 2023

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check your accounts to see if your order is complete, https://account.adobe.com

 

if it is and you still see a problem, reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Mar 11, 2023 Mar 11, 2023

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Depending on your region it might take several hours.

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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