Support is ending, help protect your My Cloud device now ?

New Here ,
Apr 08, 2022 Apr 08, 2022

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Hello There, 

 

can i ask you What i should do,.... i get this mail from sender 'My Cloud Team' that says,....

 

Support is ending, help protect your My Cloud device now

I have no idea what to do,... can somebody and it would be helpful in Dutch,.. tel me if this mail is from the official Adobe My Cloud,... or is it a other organization.  

Pleace help me ,.. thanks already. 

A. Highstreet 

 

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Cloud storage web assets

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Adobe Community Professional ,
Apr 09, 2022 Apr 09, 2022

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Support of what? Do you have a subscription?

Log-in to your Adobe account and click this link https://account.adobe.com/plans

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Apr 10, 2022 Apr 10, 2022

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I don't know what My Cloud is.

iCloud is owned by Apple.

Creative Cloud is owned by Adobe.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Apr 10, 2022 Apr 10, 2022

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LATEST

My Cloud is Western Digital:

https://www.mycloud.com/#/

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