Switching from Photography Plan to College Buys Creative Cloud Plan - Do I lose my Lightroom photos?

[alexis5CE4]

Hi, 

I currently have the annual prepaid 20GB Photography Plan from Adobe. However, I am buying the Creative Cloud suite through Collegebuys. I plan on buying it with the same Adobe ID. If I were to cancel that Photography Plan after a year, would I lose all of my Lightroom photos? Or would it switch to the Lightroom app in the Creative Cloud plan? I'm so confused as to what happens. Apparently, according to Adobe, the two plans run concurrent. I'm unsure as to whether i'd technically have two Lightroom programs and when I cancel the Photography Plan, all my photos would be lost.  I hope this makes sense and I really appreciate everyone who took the time to read this & help! It's so difficult getting answers as there's really no in-person Adobe store to go to. 

[Nancy OShea]

Hi @alexis5CE4,

You should always have multiple copies of important photos on backup drives, in case something goes horribly wrong.  When you cancel the Photography Plan, those benefits stop.

Instead of going through a 3rd party, why don't you contact Adobe directly and ask to have your Photography Plan changed to the Student Plan?   An Adobe support agent can help you with that.

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
2. Scroll down to Adobe Help Center on the same page.
3. Online chat is available in English 24/7. See screenshot.

4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

[alexis5CE4]

Hi Nancy, 

I appreciate you taking the time to read my post and reply. I'm from California and the board for California Community Colleges state-wide negotiated the prices with Adobe. So i'm buying it at a lower, negotiated, price through one of the California community school district's website. Unfortunately, I don't think I can ask Adobe to switch to that plan 😞 

Thank you for your time,

Alexis

[Nancy OShea]

Unfortunately, I don't think I can ask Adobe to switch to that plan 😞

=========

No you can't.  Find out if the school district really has a better plan.

I also live in California (Go Bruins!) 🙂  AFAIK, Adobe has only one student/teacher discount rate which is $20/mo for first 12 months and $30/mo thereafter until you cancel or graduate.

https://www.adobe.com/creativecloud/plans.html

If I seem skeptical it's because sites that advertise drastically undercut prices are usually a scam.  We see forum horror stories about them all the time.

Good luck!

[ProDesignTools]

Looks like this is that one rare exception, the first time I've ever seen it...

It is legitimate, but you must attend a California Community College in order to receive that lower price. It sounds like they may have negotiated with Adobe to pass along their low non-profit rate to their students. Or possibly the pricing is offset by the state of California, as the state puts a heavy emphasis on making education accessible.

But Nancy's right; usually if the price sounds too good to be true, it almost always is!

BTW, you can't have two of the same plan (e.g., Photography) with the same, single Adobe ID. So, you'd have to cancel your current plan, and then sign up for the new plan. 

Regarding your storage, see "What happens when I cancel my Creative Cloud subscription?" here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Hope that helps!

[alexis5CE4]

Hi, 

I appreciate all of your help! I do attend a California community college so I should be go to go 🙂 

Out of curiousity, would you recommend I create a new ID? I'm not sure if my current plan would cancel right away seeing as though it's prepaid. Would having two ids and programs downloaded from each id on the same computer be a hassle? 

Thank you for your time!

Alexis

[ProDesignTools]

You can definitely have two emails and two Adobe IDs, but the two accounts would have separate files in the Cloud.

You could possibly use Creative Cloud Libraries to share files between the accounts, but otherwise it would be a manual affair to manage/copy any cloud-stored files you have in the first account before it expires.

You might also be able to request that Adobe cancels the first paid subscription entirely when you contact them.

[alexis5CE4]

Hi Nancy,

Ah Go Bruins!! I completely understand your skepticism, I would never buy it from a third party except for this instance, since it's backed by the community college. I appreciate all of your help!

Best,

Aleixs

[Abambo]

Are you using Lightroom or Lightroom Classic? The 20Gb plan is quite limited for Lightroom. Well, if you are doing more than jpeg photography.

Look here for information on what to do to save your Lightroom data: https://www.lightroomqueen.com/cancel-cc-subscription-photos/

[HenryMackny]

hi, thx for this useful advice