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Sync icon persists

New Here ,
Jan 15, 2023 Jan 15, 2023

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Often when I wake my Mac, the blue syncing icon persists on the on the CC icon. It won't go away until I open CC and click on the Cloud Activity icon. Any ideas how to get this behavior to stop?

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File sync

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Community Expert ,
Jan 15, 2023 Jan 15, 2023

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reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

 

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New Here ,
Jan 15, 2023 Jan 15, 2023

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I've done this in the past, and even reinstalled CC altogether. The problem returned, unfortunately. I'm on an M1 Mac.

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Community Expert ,
Jan 15, 2023 Jan 15, 2023

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if a problem consistently returns, there's something on your or something you're doing that causes the problem to recur.

 

in the meantime do nothing or fix it again.

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