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Terrible

New Here ,
Jun 16, 2021 Jun 16, 2021

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What ever happened to picking up the phone and being helped.

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Community Expert ,
Jun 16, 2021 Jun 16, 2021

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This is a public forum, not Adobe support. There's nothing we can do to resolve your issues with customer support.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: https://helpx.adobe.com/contact.html?rghtup=autoOpen

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

PHONEhttps://helpx.adobe.com/contact/phone.html


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Community Expert ,
Jun 16, 2021 Jun 16, 2021

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What exactly do you need help with?  Please be specific.  In most cases, these user-to-user forums are your best resource for product related questions.  Adobe customer care is mainly for billing, account and technical problems.


CONTACT ADOBE SUPPORT:

======================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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