The creative cloud is a buggy, unfinished mess

Community Beginner ,
Apr 11, 2022 Apr 11, 2022

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...And it's kind of amazing we're paying for such an unstable service. I use adobe products daily and extensivelty.

I've got a team which, if I only relied on your "cloud services" (which is more limited than any other cloud storage, congrats), who'd been completely unable to work on one of the most important days of the year for them. 

Because the cloud couldn't connect to half their machines, for whatever reason. For the nth time. 

It's barely functional. Capture d’écran 2022-04-10 à 22.24.00.png

And yes, that makes me angry. Unreliability to that extent is unacceptable. 

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Collaboration , File sync

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Adobe Employee ,
Apr 11, 2022 Apr 11, 2022

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Hi there,

 

We're sorry to hear about your difficulties. Would you mind telling us the version of the operating system and the Creative Cloud you're using? Please ensure you're using the updated version of the Creative Cloud Desktop Application. Have you checked on the browser to check if it's working there? Here is the link to check: https://assets.adobe.com/libraries

 

You may also check this article and try the steps mentioned in it: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-pro...

 

Let us know if that helps.

 

Regards,

Tarun

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