This needs to stop.

[Frauxdo]

Stop changing my password. It changes nearly every week, forced upon me. Nobody from support is helping and there is no contact information anywhere. PLEASE make this stop or I will close my account. This is the final time I am asking. 

1. I am not sharing my login

2. I am not logging in from different locations
3. I have a PC (desktop) and a Macbook and those are the only places I am logged in. 

Someone from support with the power to change this, please contact me. It's Christmas. 

[kglad]

@Frauxdo 

if you're contacted, it will be a scammer.  beware.

you can contact support yourself after performing the basic fixes (and still encountering the problem):

enable 2fa, https://helpx.adobe.com/manage-account/using/secure-your-adobe-account.html

sign out of all devices at your account, https://account.adobe.com

[Nancy OShea]

I can count on 1 hand the times I've been asked to change passwords.  Almost never. And I've been a product user for decades.  Sounds like you might have a hacker problem.

Scan your system for viruses and spyware.  

At a minium, you should use two-factor authentication and strong log-in passwords that can't be defeated easily by bad actors with AI. 

https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html

[Frauxdo]

Literally why would anyone care to login to my adobe account? What does that benefit a single hacker by doing? 

None of the login attempts are outside of this city. Two factor will do nothing. This entire company needs restructuring. 

[kglad]

anyone that can log into your account can take it over and lock you out.

[Frauxdo]

To what end?

[kglad]

so they can use adobe apps without paying, or sell that info to someone else that they can then scam.

it's business for many.

[jane-e]

This is the final time I am asking. 

Someone from support with the power to change this, please contact me. It's Christmas. 

By @Frauxdo

You are asking on a forum that is mostly answered by volunteers who cannot see your account information. Adobe Customer Care won't see it. 

I've kept my same Adobe Password for several years and have never been asked to change it. 

You might consider trying the helpful suggestions that have been offered. You might also show us a screenshot of the message you are getting in case we might spot something. Be sure to redact personal information such as your email and password. 

Jane

[Frauxdo]

Except nobody from support is helping me from the several times I've called, and when asked to escalate the ticket they said they would have to delete my account completely and make a new one...

Literally what [cursing removed] is going on with this company

[kglad]

the best you can do is to activate 2fa and change your email address.

[Nancy OShea]

Stolen account log-ins get added to the dark web for non-members to exploit until Adobe detects the abuse and terminates your account.

Web security begins with you. 

Use strong, unique passwords, enable 2FAuthentication, be wary of phishing scams, limit sharing on social media, use a VPN on public Wi-Fi. Also, keep all security software updated to protect against identity theft.

[Frauxdo]

Hey guess what,

I did all of this and it's still happening.