• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

“We're processing your request” on Enterprise Subscription Request

New Here ,
Jan 21, 2023 Jan 21, 2023

Copy link to clipboard

Copied

Im requesting an app through my Enterprise Subscription, and I believe the IT Department have accepted my request, but, after 48 hours, the button still says "request access" and says "We are processing your request, we will contact you at [email] when your app is ready to use." What does this mean and when will i recieve my license?

TOPICS
Cloud storage web assets , Libraries

Views

195

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 21, 2023 Jan 21, 2023

Copy link to clipboard

Copied

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 21, 2023 Jan 21, 2023

Copy link to clipboard

Copied

I dont have access to the Admin Console.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 21, 2023 Jan 21, 2023

Copy link to clipboard

Copied

LATEST

then contact the plan administrator.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines