Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

When accessing Assests Files online,I get the error The connection to assets.adobe.com was interrupted

New Here ,
Dec 15, 2014 Dec 15, 2014

On my Win 7 64 laptop, I cannot access the on-line Assests Files secton.  Not on FF, IE or Chrome.  It works on every other device which includes other Win laptops, my iPhone and a Mac.  What am I missing?  The FF error says "The connection to assets.adobe.com was interrupted."

What does a Windows laptop need to connect?  This was working perfectly until Friday Dec 12th.

TOPICS
File sync
405
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 16, 2014 Dec 16, 2014

Hi,

Are you still seeing the same issue with Creative Cloud? "The connection to assets.adobe.com was interrupted". If so Could you explain in more detail whats happening?

Thanks

Warner

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 16, 2014 Dec 16, 2014

Yes, whenever I try to access “https://assets.adobe.com/files” . It’s just saying “This webpage is not available”. I am able to access from other devices but not from my laptop.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 16, 2014 Dec 16, 2014
LATEST

This issue is most certainly related to your laptop or its operating systems and not the Creative Cloud website.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines