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Where has the archive gone?

New Here ,
Nov 26, 2018 Nov 26, 2018

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A useful part of the Adobe Creative Cloud file sharing service for the company I work for was the ability to store items in the Archived folder.

However, this folder and by extension - our files - is gone. Where can I find the Adobe Creative Cloud Archive? 20 mins of Googling has no answers, we can't be the only ones to have noticed this! We used to have an archive function on the file sharing part of the cloud website:

Screen Shot 2018-11-26 at 15.10.12.png

can anyone help with this?

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File sync

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correct answers 1 Correct answer

Adobe Employee , Nov 30, 2018 Nov 30, 2018
Hi Katie,We updated the web interface for Creative Cloud asset storage, along with the update we renamed the Archive folder to Deleted. I think this may have been to clear up confusion about the folders intended use. It functions the same, but is meant to be used as an online trash/recycle bin rather than archival storage area. Sorry for the confusion.- Dave

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Adobe Community Professional ,
Nov 26, 2018 Nov 26, 2018

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Adobe Employee ,
Nov 30, 2018 Nov 30, 2018

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Hi Katie,

We updated the web interface for Creative Cloud asset storage, along with the update we renamed the Archive folder to Deleted. I think this may have been to clear up confusion about the folders intended use. It functions the same, but is meant to be used as an online trash/recycle bin rather than archival storage area. Sorry for the confusion.

- Dave

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New Here ,
Dec 02, 2018 Dec 02, 2018

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I had the same problem, thank you for answering

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