• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Why am I seeing this error when I have plenty of memory left on my cloud drive?

Community Beginner ,
Dec 21, 2021 Dec 21, 2021

Copy link to clipboard

Copied

Screen Shot 2021-10-03 at 5.43.36 PM.pngScreen Shot 2021-12-21 at 6.00.20 PM.png

Views

295

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 22, 2021 Dec 22, 2021

Copy link to clipboard

Copied

Moving to CC services

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

Copy link to clipboard

Copied

PSbosker, how much space is available on the drive that contains the operating system?  Due to the collaborative nature of the feature, the synced files for Creative Cloud libraries are stored on the same purpose that contains the OS.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 22, 2021 Dec 22, 2021

Copy link to clipboard

Copied

Ok, not a clear answer but an answer. So what is the fix?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

Copy link to clipboard

Copied

Ensure the drive containing the operating system has sufficient disk space for temporary files and any files you wish to use within Creative Cloud libraries. 

 

You can also use the process in https://helpx.adobe.com/creative-cloud/help/import-export-creative-cloud-libraries.html to export and backup any libraries you have created but are no longer using.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

Copy link to clipboard

Copied

LATEST

Hi PSbosker,

 

You may also want to try signing out of your Adobe ID and back in again from within Photoshop directly under the Help menu.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines