Why am I seeing this error when I have plenty of memory left on my cloud drive?

Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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Screen Shot 2021-10-03 at 5.43.36 PM.pngScreen Shot 2021-12-21 at 6.00.20 PM.png

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Community Expert ,
Dec 22, 2021 Dec 22, 2021

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Moving to CC services

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Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

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PSbosker, how much space is available on the drive that contains the operating system?  Due to the collaborative nature of the feature, the synced files for Creative Cloud libraries are stored on the same purpose that contains the OS.

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Community Beginner ,
Dec 22, 2021 Dec 22, 2021

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Ok, not a clear answer but an answer. So what is the fix?

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Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

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Ensure the drive containing the operating system has sufficient disk space for temporary files and any files you wish to use within Creative Cloud libraries. 

 

You can also use the process in https://helpx.adobe.com/creative-cloud/help/import-export-creative-cloud-libraries.html to export and backup any libraries you have created but are no longer using.

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Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

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Hi PSbosker,

 

You may also want to try signing out of your Adobe ID and back in again from within Photoshop directly under the Help menu.

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