Why can't I use "share link" and "view on website"

[haneadino]

When I am in my Create Cloud, - why can't I use the  "share link" and "view on website"

See printscreen: https://prnt.sc/w5ca8j

Please help me with this issue! Thank you!

[kglad]

what are you clicking to trigger that panel to appear?

[haneadino]

Sorry, here is a printscreen of it:

[kglad]

again, what caused that to appear?

[haneadino]

I don't know ? It is therefore I ask here? You see it is not "on", - but why?

[kglad]

you don't know??

so, you're sitting in front of your computer doing nothing particular and that panel suddenly appears?

[haneadino]

No, of course not?

- I want to do a link of that pdf.

But I can't, - as I have written. That is my problem.

[kglad]

so you're using a mac>you open finder> and you right click a pdf and you see that panel?

[haneadino]

yes

[haneadino]

It works now!

Jubii.

- it was because Create Cloud had not synck this file

[kglad]

good.