Locked

Adobe portfolio site not loading how it should.

New Here ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Hello, I am currently updating my portfolio site as I am looking for jobs, but my website isn't loading properly now since I last updated it. In the preview and editor, it looks fine, but the actual website is formatted completely wrong in the browser.

 

Screenshot (231).pngScreenshot (232).pngDoes anyone know what the issue could be?

TOPICS
Cloud storage web assets, Collaboration, File sync, Libraries

Views

103

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Jun 09, 2021 Jun 09, 2021
Hi @enya5EDE and everyone, S h * t  happens!   Adobe uses AWS to store global assets.   When Amazon goes down, everything is effected.  My commercial sites were also effected for a few hours.   Next time you have a technical problem for which you can find no solution in the Portfolio FAQ & Knowledgebase, submit a ticket directly to the Portfolio Support Team.  Although candidly, there's not much anyone can do when a whole region of servers goes offline except to wait it out. https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168...

Likes

Translate

Translate
Community Beginner ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Same here. It seems there are some biger problem at Adobe. Mine site now looks like that:

 

https://portfolio.witkowskipawel.pl

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

No images, no CSS, everything looks very broken 😞

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

It appears to be an issue on Adobe's side. Thank you for posting! I didn't know where to go. There isn't an Adobe Portfolio Support Community that I could find.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Yes, I checked on multiple browsers and cleared my history in Chrome. Also, I noticed that some Adobe images even in my Outlook box aren't showing up... which could be related?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

LATEST

Yeah, I think it was adobe, it's annoying you cleared your history and everything! I think it's back running regularly again, I hope it is for you too!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

The issue is the same as more than half online services have experience yesterday when Fastly went down for an hour. Amazon, Adobe, governement websites went down as well. Adobe Portfolio issue is probably the same. It will take time to recover. Its really annoying tho

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

It seems it works properly now thank god 🙂

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Hi @enya5EDE and everyone,

S h * t  happens!   Adobe uses AWS to store global assets.   When Amazon goes down, everything is effected.  My commercial sites were also effected for a few hours.  

 

Next time you have a technical problem for which you can find no solution in the Portfolio FAQ & Knowledgebase, submit a ticket directly to the Portfolio Support Team.  Although candidly, there's not much anyone can do when a whole region of servers goes offline except to wait it out.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

For bug reports & feature requests, use Adobe Portfolio's User Voice.

https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html 

 

Hope that helps. 🙂

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines