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Download of multiple files

Community Beginner ,
Jun 04, 2015

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Hello,
is there no way to download multiple files in one porcess. My clients must download each by each file?
Please help!

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File sync

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Adobe Community Professional ,
Jun 04, 2015

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Are you referring to Files stored on Creative Cloud storage?

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Community Beginner ,
Jun 04, 2015

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I am refering a folder, and it seems there is no way to download all the files in one folder with one action. The client must select each file, open it and then download.

Or am I wrong?

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Adobe Community Professional ,
Jun 04, 2015

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If you are referring to Cloud storage downloads.

Follow below steps :

Launch Adobe Creative Cloud desktop application and then make sure File Sync is turned ON .

Then click on Assets tab and then click on Files menu.

Then click on Open Folder option.

It will open a folder named Creative Cloud Files .

It will contain all files and folders , you can select all and move it to required destination at once.

You may refer below link :

Browse, sync, and manage assets

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Adobe Employee ,
Jun 04, 2015

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Currently there is no way to download an entire folder, or multiple files, at once.

There are two ways to share a folder with a client - Send Link or Collaborate. If you use Send Link then from a folder the client can use the Save to Creative Cloud button on the public url to make a copy.

After that as Brucgov says file syncing will sync down the folder to the client's computer.

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Contributor ,
Oct 28, 2020

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It's almost the end of 2020 and this is still not addressed. DropBox, Box, OneDrive, etc. offer that very basic function and Adobe is still "thinking about it"?

If you are just going to answer "yep, we don't offer that still", it'd be good to learn of the reason behind that decision... because I'm sure you have a very good reason why not to offer that, right? A. Cathalifaud

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