I have two CC accounts. One at work and one for my home business. Sometimes I want to share files between the accounts so I use the collaborate feature. The problem I have run into is the files will show up online but they won't transfer to my laptop. The main folder shows up but it's empty. Am I missing something? It's really strange that they show up online.
Note that on Mac OS X to see the user library from the Finder click on the Go menu and hold down the Alt/ Option key. Note that on Windows %APPDATA% is a variable that will change to the correct path depending on if version of Windows being used.
Thanks for the response. Sorry, both machines are Mac's. One newer running 10.9.4 and the other a laptop running 10.7.5. So I don't think it's a filename. I will pull the log files and send them your way.