Major problem. Sync files and Fonts not working!

Explorer ,
Sep 25, 2015 Sep 25, 2015

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We are in the middle of a big book production of 250 pages and the files are not in the CC panel.

I have deleted the OOBE content and downloaded the latest CC app to my iMac.

Problem started yesterday. (I think)

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File sync

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Explorer , Sep 26, 2015 Sep 26, 2015
I found a solution to my sync problem in iMacIn the Library/Preferences/com.adobe.accmac.plist Rename or delete this file.I got instant response and the sync files and fonts works. But there is no green checkmark in the folder for synced files, but I can live with that.Best RegardsLasse Martinell

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Adobe Employee ,
Sep 25, 2015 Sep 25, 2015

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Explorer ,
Sep 26, 2015 Sep 26, 2015

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Hi

Looking at the settings in the CC panel I found that the Folder location is Grayed Out. I can't change that setting!

FolderLoacationGreyedOut.png

In the font settings there is no fonts. Should be at least 4 sets.

Fonts.png

I have read the links above but with no luck.

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Explorer ,
Sep 26, 2015 Sep 26, 2015

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I found a solution to my sync problem in iMac

In the Library/Preferences/com.adobe.accmac.plist Rename or delete this file.

I got instant response and the sync files and fonts works. But there is no green checkmark in the folder for synced files, but I can live with that.

Best Regards

Lasse Martinell

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