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We are in the middle of a big book production of 250 pages and the files are not in the CC panel.
I have deleted the OOBE content and downloaded the latest CC app to my iMac.
Problem started yesterday. (I think)
I found a solution to my sync problem in iMac
In the Library/Preferences/com.adobe.accmac.plist Rename or delete this file.
I got instant response and the sync files and fonts works. But there is no green checkmark in the folder for synced files, but I can live with that.
Please refer to:
Creative Cloud files and fonts sync problem
Creative cloud font sync not working
Hope it helps you.
Looking at the settings in the CC panel I found that the Folder location is Grayed Out. I can't change that setting!
In the font settings there is no fonts. Should be at least 4 sets.
I have read the links above but with no luck.