Send/Share A Link Not Working

[zrutledge]

For the past week, sending or sharing video files via the cloud has either been very slow to generate a link or not working at all.  Seems to only be affecting video files.  If I right click audio, image or document files, then click the "send a link" option, the web browser opens, the link generator pops up and a link is generated.

If I do this same thing with a video file, .mov or .mp4 have been tested, the link generator box just spins and spins.

I have tried this on 3 different computers, with three different Creative Cloud Teams Accounts, with numerous video files... all with the same result.

Any help is appreciated!

[JHS_MultiSpec]

Help please?

[danielyesthatsme · Accepted solution]

The same here. But if i share the video from the adobe app in mobile then it works. Or you can put the movie in a folder and then share the folder.

[JHS_MultiSpec]

I tried the App on iOS and it fails to generate/copy the link

[danielyesthatsme]

Strange. Do you select the video so you can play it and then hit the three dots in the top right corner of the app?