Highlighted

Unable to sync files - but no error message

New Here ,
Jun 20, 2018

Copy link to clipboard

Copied

I saved a file that I just finished editing but I can't get it to sync with CC. This is the message that I'm getting:Asset 1.png

I've changed the file name 3 times and I've changed the type of file 3 times. I've also turned off file sync and turned it back on. What am I doing wrong? I've never had this problem before.

http://www.clcop.org/reach/

Topics

File sync

Views

374

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to sync files - but no error message

New Here ,
Jun 20, 2018

Copy link to clipboard

Copied

I saved a file that I just finished editing but I can't get it to sync with CC. This is the message that I'm getting:Asset 1.png

I've changed the file name 3 times and I've changed the type of file 3 times. I've also turned off file sync and turned it back on. What am I doing wrong? I've never had this problem before.

http://www.clcop.org/reach/

Topics

File sync

Views

375

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Guide ,
Aug 01, 2018

Copy link to clipboard

Copied

Hi,

Can Creative cloud sync another file ?Try adding a new test file .If the sync is working that's mean these files have an access issue maybe .

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Aug 01, 2018

Copy link to clipboard

Copied

This request was submitted and resolved back in June. I honestly hope this is not the level of service I should expect if I have problems in the future.

Cris

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Guide ,
Aug 02, 2018

Copy link to clipboard

Copied

Hi,

Here is a user-to-user forum. I do not know why your question reappeared in the new lists of questions but I did not pay attention to the date. For a quick answer you have to contact by phone or chat here everyone is voluntary.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
KanikaS LATEST
Adobe Employee ,
Aug 15, 2018

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...