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Upload PSD file to Creative Cloud. ERROR!

New Here ,
Sep 15, 2015

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Hi everybody,

I've got a little problem with File Uploading to Creative Cloud. I've tried upload a Photoshop File with 6,8MB size and I've got 2 feedback messages:

1º: Everything is OK, is a MacOS notification:

Screen Shot 2015-09-15 at 11.39.42.png

2º: ERROR! Navigate within Creative Cloud Web Platform they send me a error message:

"Wow, an error occurred while processing. Maybe some of the functionality is disabled."

(spanish version)

Screen Shot 2015-09-15 at 11.49.56.png

Anyone knows what can it be? I have to send the PSD Extract to a Front-End Developer and I'm feel in a big trouble.

Thanks!!

Karen Sátiro

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File sync

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Upload PSD file to Creative Cloud. ERROR!

New Here ,
Sep 15, 2015

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Hi everybody,

I've got a little problem with File Uploading to Creative Cloud. I've tried upload a Photoshop File with 6,8MB size and I've got 2 feedback messages:

1º: Everything is OK, is a MacOS notification:

Screen Shot 2015-09-15 at 11.39.42.png

2º: ERROR! Navigate within Creative Cloud Web Platform they send me a error message:

"Wow, an error occurred while processing. Maybe some of the functionality is disabled."

(spanish version)

Screen Shot 2015-09-15 at 11.49.56.png

Anyone knows what can it be? I have to send the PSD Extract to a Front-End Developer and I'm feel in a big trouble.

Thanks!!

Karen Sátiro

Topics

File sync

Views

348

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 15, 2015

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Moving the discussion to File Hosting, Syncing, and Collaboration

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Adobe Employee ,
Sep 15, 2015

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@karensatiro - The file upload succeeded. You can share the file with the front-end developer.

The error you are seeing is just with the Extract feature. Please use Send Link to share the file with me via a forum Private Message or email me at kenrice@adobe.com. We will investigate the problem.

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New Here ,
Sep 16, 2015

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Hi Ken, thanks for the quick answer.

I share the file via Send Link using your email. I'll be waiting for your contact.


Thanks again.

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New Here ,
Sep 16, 2015

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Hi Ken.. the Front-end developer can't access to the file in the cloud.

Screen-Shot-2015-09-16-at-10.31.59.png

I really in a bad situation here.

There are any alternative to work with him without PSD Extracts or Cloud Services like a Brackets+Photoshop integration?

Thank you again,

Regards,

Karen Sátiro

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Adobe Employee ,
Sep 16, 2015

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Karen, I did not receive the Send Link email. Please try sending the link using a forum Private Message.

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New Here ,
Sep 17, 2015

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Done!

I just send you a Private Message.

Thanks!

Karen Sátiro

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