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Adobe Digital Edition

131416tp
Community Beginner ,
May 02, 2017 May 02, 2017

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Hello I am trying to read downloaded .acsm file which was a e book from the e library. I downloaded the Adobe Digital Edition too. I am trying to authorize my PC  but it keeps n giving me error message. Please help me. Thank you.pic.PNG

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correct answers 1 Correct answer

Nanaky
LEGEND , May 03, 2017 May 03, 2017

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Applicatio

...

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Nanaky
LEGEND ,
May 03, 2017 May 03, 2017

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Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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131416tp
Community Beginner ,
May 03, 2017 May 03, 2017

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In Response To Nanaky

Thank you very much for your help. I was able to authorize my pc which is windows 10. But I still have another challenge. The downloaded book .acsm can still not be viewed. Here is the error message that I am getting. Will you please be able to assist further.pic2.PNG

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Nanaky
LEGEND ,
May 04, 2017 May 04, 2017

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In Response To 131416tp

The error say that ebook link with other adobe id. has you open a eBook before you authorize successfully ade?

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131416tp
Community Beginner ,
May 04, 2017 May 04, 2017

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In Response To Nanaky

Yes the e book is on my f drive which I had previously downloaded from overdrive library app. Now the downloaded file is .acsm and for which i have to do all the other steps of Installation of Adobe Digital Edition.

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nataliet89750132
New Here ,
May 09, 2017 May 09, 2017

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In Response To 131416tp

Having the same issue!

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131416tp
Community Beginner ,
May 11, 2017 May 11, 2017

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In Response To nataliet89750132

No the issue is different. The first issue was solved but now it's saying about the licence.

ERROR GETTING LICENCE. LICENCE SERVER COMMUNICATION PROBLEM.

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sophiec50807101
New Here ,
May 03, 2017 May 03, 2017

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In Response To Nanaky

I have uninstall Adobe Digital editions and reinstall, but each time my computer is allowed by my Adobe ID used during the first installation. It is also impossible for me to deauthorize the computer.

Le 3 mai 2017 à 10:43, 131416tp <forums_noreply@adobe.com> a écrit :

Adobe Digital Edition

131416tp <https://forums.adobe.com/people/131416tp?et=watches.email.outcome> marked Nanaky <https://forums.adobe.com/people/Nanaky?et=watches.email.outcome>'s reply on Adobe Digital Edition <https://forums.adobe.com/thread/2310795?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/9492438?et=watches.email.outcome#9492438>

Marked as helpful:

Windows:

Close all applications.

Press WINDOWS + R.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Remove the Adept Folder.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize..

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html <https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html>

Open Adobe Digital Editions and reauthorize.

Following Adobe Digital Edition <https://forums.adobe.com/thread/2310795?et=watches.email.outcome> in these streams: Inbox

This email was sent by Adobe Community because you are a registered user.

You may unsubscribe <https://forums.adobe.com/unsubscribe.jspa?email=sophcorb72%40gmail.com&token=87d6346058835664c9271949d10578b122199654e3f5125fef4f5580cbf1055d> instantly from Adobe Community, or adjust email frequency in your email preferences <https://forums.adobe.com/user-preferences!input.jspa>

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Nanaky
LEGEND ,
May 04, 2017 May 04, 2017

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In Response To sophiec50807101

Reinstall of the Product do not solved the issue. You must used the steps how i write.

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sophiec50807101
New Here ,
May 03, 2017 May 03, 2017

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In Response To Nanaky

I have uninstall Adobe Digital editions and reinstall, but each time my computer is allowed by my Adobe ID used during the first installation. It is also impossible for me to deauthorize the computer.

Le 3 mai 2017 à 05:36, Nanaky <forums_noreply@adobe.com> a écrit :

Adobe Digital Edition

created by Nanaky <https://forums.adobe.com/people/Nanaky> in Adobe Digital Editions - View the full discussion <https://forums.adobe.com/message/9492438#9492438>

Windows:

Close all applications.

Press WINDOWS + R.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Remove the Adept Folder.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize..

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html <https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html>

Open Adobe Digital Editions and reauthorize.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9492438#9492438 and clicking ‘Correct’ below the answer

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Start a new discussion in Adobe Digital Editions by email <mailto:discussions-community-adobe_digital_editions@adobe-v8.hosted.jivesoftware.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=3355>

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131416tp
Community Beginner ,
May 09, 2017 May 09, 2017

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I am still not able to read the e book after authorizing the Computer. Please guide me further what is needed to successfully read the e book.

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michela5E30
New Here ,
Jun 21, 2021 Jun 21, 2021

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In Response To 131416tp

hai poi risolto???? sono disperata

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dianel35594657
New Here ,
May 03, 2023 May 03, 2023

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In Response To 131416tp

Bonjour, j'avais le même problème.  Si vous avez Windows 11, Edge est défini par défaut et modifie les paramètres des fichiers de My digital editions en format 'edge' et il faut donc aller dans les propriétés et choisir Adobe digital éditions.  Si ça ne fonctionne pas, supprimez le My digital editions (dans vos dossiers sous utilisateur), supprimez Adobe digital editions et réinstallez-le du début, car c'est probablement parce que le My digital editions a un paramètre de l'ancienne version.  Quant on efface tout et qu'on réinstalle du tout début, ça fonctionne et je n'ai même pas eu à réautoriser mon ordinateur. En vous souhaitant la même chose! 🙂

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